
Policies & Disclosures
Important information about our crochet items, cookies, and ordering process

Policies & Disclosures Specific to CROCHET ITEMS
Items for Sale & Pricing
- Items with a listed price are in stock and available.
- Prices exclude shipping; shipping calculated per order. Local pickup available.
- If an item is marked Sold—it has been sold, gifted, or kept. BUT Custom remakes may be possible! Just ask me to make it for you!
- Some designs may not be possible due to copyright or pattern restrictions. Before confirming any order of an item with a pattern not original to me, I will double check for any restrictions. Some items are already marked “Unable to Be Sold” – these are resembling copyrighted/trademarked characters. I'll always let you know what's possible—supporting designers and creators is important!
- You can still browse these for inspiration!
- Crochet items are made as one-of-a-kind items or small quantities (no mass production).
Custom Orders
Personalized dolls, plushies, and other creative ideas are welcome!
Patterns & Credits
- Items may use independent designer patterns (credited in descriptions).
- Items without a credit are original designs by me.
- Some patterns do not allow resale; permissions are verified before selling.
To place an order or ask a question, email: thecrochetcookiesisters@gmail.com and ask for Lori!
Shipping & Handling
- Calculated individually based on size, weight, and destination.
- Local pickup may be available.
- Items are carefully packaged to ensure safe arrival.
Safety Information
All Crochet Cookie crochet items are handmade with care. Due to the handmade nature of our products, slight variations in size, color, and stitching may occur.
- Items are intended for gentle use and decorative purposes. Always supervise children during use.
- None of our crochet items are specifically intended for babies or children under 3 years of age.
- Items containing safety eyes or small parts are not intended for young children, as they may pose a choking hazard. These items are not toys for unsupervised play.
- Please use all products only as intended.
Care Instructions
To keep your handmade item looking its best, gentle handling is recommended.
Unless otherwise noted:
- Spot clean when possible
- Hand wash gently in cold water
- Lay flat to dry
- Do not machine wash or tumble dry
Proper care helps preserve the shape, stitching, and details of your crochet item.
Returns & Exchanges
Due to the handmade nature of our items, all crochet item sales are final.
If your order arrives damaged or you receive the incorrect item, please contact us within 7 days of delivery and include photos of the issue. A replacement or refund will be offered in these cases.
We cannot accept returns or exchanges for:
- Normal wear
- Misuse or improper care
- Natural variations inherent in handmade products
- Custom or personalized items are non-refundable.
By initiating an order via email, you acknowledge that you have reviewed and agree to all policies and disclosures listed on this website. Once an order is confirmed, it is considered accepted.
Policies & Disclosures Specific to REAL COOKIES
Cookies & Baked Goods
- Currently Available to Order: chocolate chip and sugar sprinkle cookies.
- Orders via email to thecrochetcookiesisters@gmail.com and ask for Jeannie!
- Comply with South Carolina Cottage Law requirements.
Cottage Food Disclosure (South Carolina)
The Crochet Cookie operates under the South Carolina Cottage Food Law. All cookies are PROCESSED AND PREPARED BY A HOME-BASED FOOD PRODUCTION OPERATIONS THAT IS NOT SUBJECT TO SOUTH CAROLINA’S FOOD SAFETY REGULATIONS.
Our products are produced in limited quantities, sold directly to consumers, and properly labeled in accordance with South Carolina law.
Products Offered
The Crochet Cookie sells cookies only. We do not sell cakes, breads, or other baked goods.
Food Safety & Allergen Information
Our cookies may contain or come into contact with common allergens, including but not limited to:
- Wheat (gluten)
- Eggs
- Milk
- Butter
- Soy
- Peanuts
- Tree nuts (Almonds, Coconut, Hazelnut, Etc.)
While we take care during preparation, our kitchen is not allergen-free. Customers with food allergies or sensitivities should use discretion when ordering. The Crochet Cookie cannot guarantee that any product is free from allergens.
Freshness & Storage
Our cookies are baked fresh and intended for immediate enjoyment.
- Store cookies in an airtight container
- Room temperature storage is recommended unless otherwise advised
- Refrigeration may extend freshness for certain varieties
- We do not offer shelf-stable or preservative-treated products.
Ordering Policy
Orders are placed by emailing Jeannie Kwarsick or through other approved ordering methods listed on our website.
- Orders are subject to availability
- Advance notice is required for custom or bulk orders
- We reserve the right to limit quantities per order
Local Delivery & Pickup
The Crochet Cookie offers some local delivery and/or local pickup within approved areas of South Carolina.
- Delivery areas, dates, and times will be arranged during order confirmation
- Delivery fees (if applicable) will be disclosed before payment
Delivery Disclaimer: Customers are responsible for ensuring someone is available to receive the order. The Crochet Cookie is not responsible for quality issues related to orders left unattended after delivery.
Cancellations, Returns & Refunds (Cookies)
Due to the perishable nature of baked goods, all sales are final once baking has begun.
- Cancellations may be accepted up to 72 hours before the scheduled baking date
- No refunds or returns are available once an order has been prepared or delivered
- If there is an issue with your order, please contact us within 24 hours of delivery so we may address the concern.
Intended Use
All food products sold by The Crochet Cookie are intended for personal consumption only. We are not responsible for improper storage, handling, resale, or consumption after delivery or pickup.
By initiating an order via email, you acknowledge that you have reviewed and agree to all policies and disclosures listed on this website. Once an order is confirmed, it is considered accepted.
Policies & Disclosures for CROCHET and REAL COOKIES
Privacy Policy
We collect only the information necessary to fulfill your order, such as:
- Name
- Contact information
- Delivery or pickup details
Customer information is used solely for order fulfillment and communication. We do not sell or share personal information with third parties.
Payment information is processed securely through approved payment providers and is not stored by The Crochet Cookie.
Age & Agreement
By placing an order with The Crochet Cookie, you confirm that you are at least 18 years of age or have permission from a legal guardian, and you acknowledge and agree to all policies and disclosures listed on this website.
Payment Policy
Payment is required at the time of order confirmation unless otherwise stated.
All prices are listed in U.S. dollars. Any applicable sales tax and delivery fees will be disclosed prior to payment. Accepted payment methods will be provided during order confirmation.
We accept:
Right to Refuse Service
Because all items are handmade, The Crochet Cookie reserves the right to decline custom requests at our discretion. This can include, but is not limited to, requests that we are unable to safely, ethically, or reasonably create. We appreciate your understanding and will always strive to communicate clearly and respectfully.